Terms and Conditions

The following Terms & Conditions apply to all Volunteer Bookings/Placement.

Please take the time to read these carefully, as they are written to protect your interests. You are bound by these Terms and Conditions, herein set out, upon issue of payment confirmation of deposit, whether by electronic mail or post. (You should accept these terms only if you have carefully read and understood the contents).


SAIDIA Organisation Ltd requires that all volunteers must have travel insurance in force for the entire duration of the programme. Volunteers must ensure that the cover provided by their insurance is adequate and appropriate for their placements and personal needs and that it also covers the cost of repatriation, including air evacuation costs, should such a situation call for it. You must provide details of your insurance policy (policy number, insurer and emergency assistance telephone numbers) prior to your departure. It is your responsibility to ensure that you are adequately insured, as we will not check your policy.

If you join the programme without adequate insurance you may not be allowed to continue on the programme with no right of refund. SAIDIA shall accept no responsibility for the loss of, or damage to, personal property or valuables. Insurance to cover the loss of baggage and valuables is also highly recommended.

Force Majeure

SAIDIA will not accept liability, or pay any compensation where the performance, or prompt performance of our contractual obligations is prevented, or affected, or you otherwise suffer any loss, or damage, due to circumstances that come under the definition of 'force majeure'. In this context 'force majeure' refers to any event that we could not foresee, or avoid, even with all due care. Such events include, but are not limited to war, the threat of war, insurrection, riots, strikes, civil action decisions by governments or governing authorities, natural disaster, bad weather, technical or maintenance problems with the transport, criminal and terrorist acts or similar circumstances beyond our control.

Our Liability to You

SAIDIA’s responsibilities begin only once the volunteer has arrived in Tanzania and has begun placement. SAIDIA shall not be liable for any loss of, or damage to, personal property or valuables during personal tours, excursions or travel taken during, before or after the duration of a volunteer’s placement.

Nothing in these conditions is intended to exclude, or limit, our liability to you if death or personal injury is caused by our negligence, or that of our employees (providing they were at the time acting within the course of their employment). Please note however that we will not be liable for any injury, illness or death or consequent losses suffered by you or any member of your party where such injury, illness or death was not caused by lack of reasonable care/skill on our part in performing our obligations under the contract.

We will not be responsible for any claim arising as a result of any, or all, of the following;-

1) the fault of the person(s) affected or any member(s) of their party or

2) the fault of a third party not connected with the provision of your programme which we could not have predicted, or prevented, or

3) the fault of anyone who is not carrying out work for us (generally or in particular) at the time, or

4) an event or circumstance that we could not have predicted or prevented. This may include (but is not limited to) an occurrence of force majeure, as described in these conditions.

In respect of claims for death and personal injury we will not be liable for any loss of profit, or loss of business, or any form of consequential loss or damage, whether or not arising as a result of physical damage to property and regardless of the actual cause of such loss or damage.

Conditions of Carriage

Locally arranged transport is used at times during the programme. You agree to also abide by the terms and conditions of all such carriers related to the trip.

Where public transport is used we cannot be held responsible for its standards, nor liable for any damages, loss, or injury, incurred during its use.


SAIDIA Volunteer bookings are accepted on the strict understanding that you undertake to comply with the laws, customs, foreign exchange, drug and all other regulations of the Republic of Tanzania during the programme, as well as all hygiene, safety and security rules. You will be advised of any specific programme rules either in your pre-departure information, or during your orientation. Do be aware that in the event that you are found violating such rules, or laws and regulations, or otherwise prejudicing the safety, or well being of a group, or progress of the programme, we may terminate your trip with us without any liability on our part.

Marketing Materials

Any likeness, or image of you, secured, or taken, on any of our programmes may be used by the Company without charge in all media for bona fide promotional, or marketing purposes, such as in brochures, slides, video shows and the internet. By participating in our programmes you are agreeing to waive any rights to these images, or comments made and agree that they may be used by SAIDIA in future promotions.


Our Vision

A Tanzania that is self sustaining with less reliance on external aid and where its people are helping themselves to achieve a better existence in terms of health, income, education, commerce and development.

Mission Statement

To work with local communities and organisations, to assist them to identify, and support them to undertake, activities and projects that will enable sustainable positive change. SAIDIA exists to create a Tanzania where the organization and its functions are no-longer necessary.

Volunteer for Saidia

"Challenge yourself by helping others..."